New job Public Information Officer 1 in Ohio

Public Information Officer 1
Public Information Officer 1

Public Information Officer 1

Company : State of Ohio Jobs
Salary : $25.20 an hour
Location : Ohio

Full Description

Primary Location: United States of America-OHIO-Franklin County-Columbus
Organization: Public Utilities Commission
Classified Indicator: Classified
Bargaining Unit / Exempt: Exempt
Schedule: Full-time
Work Hours: 8-5p,M-F,Flex Available
Compensation: $25.20
Unposting Date: Sep 24, 2021, 10:59:00 PM
Job Function: Communications
Job Level: Individual Contributor
Agency Contact Name: Human Resources Division
Agency Contact Information:

Public Information Officer 1

Job Duties

About the PUCO:

We are the Public Utilities Commission of Ohio — the PUCO. We support Ohio’s communities, helping keep the lights on, homes and businesses warm and roadways safe. The PUCO is the state agency responsible for the oversight of utilities such as natural gas and electricity and the enforcement of safety regulations for motor carriers and railroad crossings. Led by five commissioners, we regulate industries with an economic impact of over $24 billion on Ohio’s economy.

To accomplish this mission, we need a diverse team of employees. The PUCO employs engineers, lawyers, analysts, accountants, customer service representatives, human resource professionals, auditors, investigators, information technology specialists, technical and field staff, communication professionals and economists. But most importantly, we hire passionate Ohioans who want to make a difference in our state.

Our Mission:

To assure all residential and business customers access to adequate, safe, and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.

About the Public Affairs Department:

The Office of Public Affairs communicates utility information to Ohioans in a timely, accurate and understandable manner. The office works to provide information and education about utilities and the PUCO to many stakeholders including Ohio consumers, media, elected officials and others.

Job duties:

The successful Public Information Officer will:
  • Plan, develop, and execute the dissemination of information regarding utility service for the Public Utilities Commission of Ohio (Commission) and the Ohio Power Siting Board (OPSB).
  • Regularly travel throughout Ohio speaking to interest groups (e.g., media outlets, local government officials, small businesses, consumers), attend and participate in public hearings and other events.
  • Advise and consult with Chairman, OPA director, supervisor, and Commission departments with all necessary information pertaining to activities, outreach efforts to the public, and feedback from residential and business utility customers. Foster relationship with agency stakeholder, local governments and consumer groups.
  • Operate state vehicle to travel to appointment; may work evenings or weekends in order to meet with media outlets, local government officials, small businesses, consumers.
  • Serve as a resource person for speeches and presentations, design PowerPoint presentations and displays for public forums and outreach events, contributes stories for the agency’s monthly newsletter. Assist in the development of stories for the agency’s intranet, write speeches and columns for utility-related topics.
  • Examine and analyze PUCO websites traffic, specific site and page metrics to ensure website and webpages are kept current through timely review and revision of content; work with department web content providers to set up a review and revision schedule; review and approve content workflow requests.
  • In coordination with the Director of OPA work on projects: direct the development, production, and dissemination of reports and informational brochures, fact sheets and newsletter articles concerning customer choice and other relevant utility issues of interest to the public and small businesses.
  • May write press releases to be issued to the media on Commission matters, may assist in draft social media posts and content, may assist in research for constituent inquiries.
  • Advise and consult with other OPA staff and PUCO call center staff regarding public education of utility issues and competition. Assist with the messaging for customer education projects, the agency websites and social media.

Request a copy of the full job description by emailing Please be sure to include the position number, PN 2008184 in your request.

Report in location:

This position will primarily service Central Ohio and successful candidate will report to 180 E Broad Street, Columbus, Ohio 43215.

  • Please note we are currently working remotely through November 1, 2021. This working arrangement may be extended.

  • Completion of undergraduate core program in journalism or communication; AND 6 months experience in public multi-media techniques and relations in field of journalism or communication; AND valid driver's license.
  • Or 30 months experience in field of journalism or communication dealing in public multi-media techniques and relations, public speaking, news writing, reporting and editing or technical report translation and communication dealing in public meetings; AND valid driver's license.
  • Or 12 months experience as Public Information Specialist, 64420; AND valid driver's license.
  • Or equivalent of Minimum Class Qualifications For Employment noted above.

Review the equivalency chart here.

Please note: The minimum qualifications for a position are requirements which must be addressed to be considered for a position. Answers to the questions and the information contained in your Summary of Qualifications, Supplementary Comments, or Career Objectives should be included in your Job Duties, Work Experience, and Education sections regardless of when that experience was obtained.

Please note: Information contained in your resume may not be seen during the screening process.

Successful employees in this position will possess the…

  • Knowledge of public relations; journalism (e.g., newswriting, reporting and editing); communication (e.g., multi-media techniques); budgeting; supervisory principles/techniques*; management*.
  • Skill in typing or word processing.
  • Ability to deal with many variables and determine specific action; prepare and deliver speeches to specialized audiences and general public; use proper research methods in gathering data; write and/or edit articles for publication; handle sensitive inquiries from and contacts with officials and general public.
(*) Developed after employment.

The PUCO offers extensive benefits including medical, dental, vision and basic life insurance. Employees receive 10 paid holidays a year and paid time off with accrued vacation, sick and personal leave. Additional benefits include employer contribution to pension, pay increases, funding for professional development and employee tuition reimbursement programs.

Salary information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. We also offer cost of living adjustments, longevity supplements after five years of public service, and wellness incentives.

Additional comments:

  • This position is open to all interested applicants but may be filled by internal promotion. Written &/or oral assessments may be given as part of the selection process.
Background Check Information

The final candidate for these positions will be required to undergo a criminal back ground check. Criminal convictions do not necessarily preclude an applicant from consideration for this position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.