New job Destination Sales Representative in Vermont

The Destination Sales Representative promotes the sale of overnight leisure group business for Jay Peak Resort in all lodging properties and event venues throughout the year by performing the following duties.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

• Outbound sales efforts via telephone, email and site visits to corporations, secondary schools and colleges/universities, and social groups, prospecting and selling year-round group-based business to Jay Peak Resort.
• Drive lodging-based leisure group business at Jay Peak Resort with a focus on up-selling food and Beverage, Pump House Water park events, lift tickets, golf, and all other potential group-based activities while on-resort.
• Develop proposals for new and repeat inquiries and respond to RFPs from group leads,
• Work closely with group leaders to assure the best possible match in services to the group’s expectation and needs.
• Work closely with Destination Services Coordinator to secure room blocks, process deposits and payments, along with rooming list coordination. Addressing cancellations and additions to existing contracts.
• Work closely with the assigned BEO coordinators for planning private group meals and booking venue space for group activities.
• Guide group guests to transportation options, plus assisting with additional on-resort transportation needs for destination groups, accommodating regional transportation as needed.
• Host familiarization tours of Jay Peak Resort and surrounding areas. Coordinate all aspects of the tour including accommodations, food and beverage, and any other relevant activities and aspects of the tour with the appropriate departments.
• Meet with group leaders while on-resort, to confirm service delivery by the resort.
• Daily maintenance of sales schedule for accounts, contacts, and leads for on-going communication, and planning tasks and activities, etc.
• Develop and maintain relationships with group-based customers.
• Investigate any group issues that may result before, during or after the group's stay. Work closely with the Destination Sales Manager and DOS to provide the appropriate resolution to those issues.
• Attend regional, Canadian and east coast trade shows as needed for year-round group business.
• Update weekly, bi-weekly, and seasonal reports in coordination with the Senior Sales Manager and Director of Sales, as needed.
• Other duties as assigned which may be directly related or unrelated to the original position.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

SALARY & INCENTIVES

In addition to the standard resort perks & benefits that can be found outlined here, the resort is proud to offer the following for this specific role:

• Wages ranging from $45,000-$54,000 per year plus commissions of up to $12,000-$14,000 commensurate with experience and education.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.A.) from four-year college or university; with one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

To perform this job successfully, an individual should have strong working knowledge of spreadsheet and word processing software, powerpoint, CRM database software, and lodging software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must hold a valid State of Vermont Driver’s License and be eligible for enrollment as a driver on a Jay Peak Resort’s Commercial Automobile policy. Must be able to travel internationally.

OTHER SKILLS & ABILITIES

Ability to read, understand and write in both French and Spanish, a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and regularly required to walk and sit. The employee is occasionally required to use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. There are no specific vision requirements of this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and occasionally exposed to wet or humid (non-weather) conditions, moving mechanical parts, working in high or precarious places, fumes or airborne particles and extreme (non-weather) heat.

The noise level in the work environment is usually moderate.

RESORT CONDITIONS

This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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