New job Advanced Office Clerk (Medical) in Nevada

Advanced Office Clerk (Medical)
Advanced Office Clerk (Medical)

Advanced Office Clerk (Medical)

Company : ERP International
Salary : Details not provided
Location : Nevada

Full Description

ERP International is seeking a full-time Advanced Office Clerk to support the Base Operational Medicine Clinic at the Mike O'Callaghan Military Medical Center, Nellis AFB, NV. Apply online today and discover more about this outstanding employment opportunity.

Be the Best!
Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International is honored to have been named one of The Washington Post’s 2021 Top Workplaces!

  • Excellent Compensation & Exceptional Comprehensive Benefits!
  • Paid Vacation, Paid Sick Time and Paid Federal Holidays!
  • Medical/Dental/Vision and Health Savings Account available!
  • Company Paid STD, LTD and Life Insurance!
  • Annual CME Stipend and License/Certification Reimbursement!
  • Matching 401K!

About ERP International, LLC:
ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.
Work Schedule:
Monday - Friday, 9 hours between 7am and 5pm (Hours may vary)
Occasional Overtime
No holidays or weekends

Job Specific Duties:
The type of work may include, but is not limited to, the following:
  • Provides clerical/administrative support. Schedules appointments in Composite Health Care Systems (CHCS/AHLTA) or MHS GENESIS for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF. Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory procedure unit medical records. Required to compile or extract medical records data to ensure compliance with regulatory requirements.
  • Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
  • Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
  • Maintains appointment schedules using government computer systems and standard protocols and procedures. Validates basic CHCS patient demographic information prior to booking appointment for patients. Make required updates.
  • Maintains accurate and up-to-date patient schedules and logs. Utilized government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • Call patients as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF.
  • Obtains updates and files medical records. Obtains documentation as requested by healthcare providers (test results or documentation not yet filed in records).
  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
  • Initiates and locates patient medical records. Maintains medical records in accordance with prescribed directives.
  • Conducts daily pull, delivery, and retrieval of patient records. Ensures arrival of medical records prior to appointment(s).
  • Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards.
  • Retires medical records in accordance with regulatory procedures and guidelines.
  • Must be able to walk, stand, sit, bend, and lfit 25 to 50 pounds, when needed.
Mandatory Knowledge and Skills:
  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
  • General medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.
  • Ability to communicate effectively, both orally and in writing.
  • General office administrative and clerical skills to perform receptionist duties and answer telephones.
  • Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automations systems, to perform a substantial range of medical record maintenance support.
  • General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.
Minimum Qualifications:
  • Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.
  • Experience: At least one year in medical office scheduling, in an office setting, or at least one year in relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.
  • Life Support Certifications: Possess a current AHA or ARC BLS and ACLS certification.
  • Security: Must possess ability to pass a Government background check/security clearance