New job Income Maintenance Caseworker Berks CAO in Pennsylvania

Income Maintenance Caseworker Berks CAO

Company : Commonwealth of PA
Salary : $45,184 - $68,695 a year
Location : Pennsylvania

Full Description


If you are looking for a rewarding career in Human Services and you want to make a difference in the lives of others by providing benefits to Pennsylvania's most vulnerable citizens, then Income Maintenance Caseworker is the job for you.


After completion of an eight (8) week training program, you will be completing your Income Maintenance Caseworker duties in an office setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers as well as any additional programs the Department administers for applicants/recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone, or in person, review policy, data enter information into an automated eligibility determination system as well as perform manual calculations. The majority of the Income Maintenance Casework (IMC) workload consists of interviewing customers, reviewing policy and the use of automated eligibility determination systems. A limited number of programs still require manual determination of benefits. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.

Additional details regarding the duties of this position may be found in the position description.

Work hours and additional information:
DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
Travel: As needed
Overtime: As needed
Shift Work: No
Hours of Work: 8:30 a.m. to 5:00 p.m. Monday-Friday *May change based on operational needs*
WORK CONDITIONS: Assigned work duties are performed in a controlled office environment.
Multiple positions may be filled from this posting.

You may have the opportunity to work from home (telework), part-time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Reading, PA.



  • You must have successfully examined and have a current score on file. If you have not already done so, you must first apply to the INCOME MAINTENANCE CASEWORKER (ONLINE EXAM) posting and follow the directions provided.
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • Hiring Preference for this vacancy will be given to candidates who live in Berks County. If no eligible candidates who live in Berks County apply for this position, candidates who reside in other counties may be considered.
  • Multiple positions may be filled.
  • You must be able to perform essential job functions.
You will receive further communication regarding this position via email. Please check your email, including spam folders, for these notices.

Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Health & Wellness
We offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.*

Work/Life Balance
We understand that there is more to life than work – and we want you to enjoy it!
For most positions, we offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules are available for certain positions.

Career Development
We want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.

Other Rewards
Commonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.

For more information about benefits, health and wellness, work-life balance, career development, and other rewards go to and click on the benefits box.

  • Eligibility rules apply.

Apply Now