New job Director, 18F in Washington

Director, 18F

Company : US Federal Acquisition Service
Salary : $132,552 - $183,300 a year
Location : Washington

Full Description



The location of this position will be determined upon selection.

The General Services Administration is interested in attracting the best talent for our diverse cadre of SES members from within GSA, the Federal government and the private sector. We have streamlined our recruitment process for this position using the resume-based hiring method. To ensure your application is considered, you must follow the instructions outlined in the "How to Apply" and "Required Documents" sections below.


The Director, 18F is located in the Federal Acquisition Service (FAS), Technology Transformation Services (TTS), Office of Clients and Markets, 18F Division and reports to the Assistant Commissioner, Clients and Markets. The Director, 18F is responsible for the development and delivery of digital tools and services on a reimbursable basis for agency clients that enable 21st century government, such as digital forms, web portals, and procurement as a service. 18F builds effective, user-centered interfaces between the government and the people and organizations it services and provides innovative solutions that meet the public’s expectations at a reasonable cost. Represents and speaks for TTS on 18F initiatives and services with senior GSA officials, other top-level executives from public and private industry, federal agencies, Congressional representatives, the news media and other public media outlets.

Determines 18F’s vision, strategic direction, objectives and goals, including the overall planning, management and direction of the program. Ensures proper oversight and develops and implements a system for performance measures that link operations to goals and objectives. Develops innovative approaches and alternative solutions to solve problems associated with digital services delivery within the federal government.

Serves as a top level advisor and consultant to the Assistant Commissioner for Clients and Markets, the Deputy Commissioner, FAS/Director, TTS, the Commissioner, FAS, and the GSA Administrator with respect to the 18F program. Provides advice and consultation in the development of policies, plans, and practices that may result in government-wide impact.

Builds and maintains effective internal and external working relationships to address issues of mutual interest with other federal agencies, top agency management, municipal and state agencies, foreign governments, subject matter experts, industry and other high level officials in the public, not-for-profit and private sectors. Collaborates with the Executive Office of Science and Technology Policy (OSTP), the Office of Management and Budget (OMB), and a myriad of other federal agencies on relevant projects, policies, and initiatives.

Coordinates and conducts briefings and/or evaluation panel meetings comprised of GSA officials and other agencies and departments in carrying out 18F strategy, planning and acquisition initiatives that have government-wide implications.

Markets the 18F program and associated projects to appropriate audiences through speeches, presentations, articles for publication, newsletters, as well as computer based information sources; identifies, reviews and collaborates on articles for trade journals, scholarly journals and periodicals to highlight transformation and business performance across 18F and TTS.

Leads in a proactive, customer-responsive manner consistent with the TTS, FAS, and GSA vision and values, effectively communicating 18F's mission, priorities, policies, processes, and accomplishments to both internal and external audiences. Ensures financial and managerial accountability by acting with prudence when executing fiduciary responsibilities. Demonstrates high integrity and adheres to the highest ethical standards of public service. Uses effective business practices including balanced measures of results; values and invests in each employee; emphasizes empowerment and two-way communication. Takes a leadership role in advocating for and advancing the priorities of TTS, FAS, and GSA. Serves as a role model for leadership by encouraging teamwork and a collaborative approach. Timely notifies Agency officials of all significant actions and developments, including but not limited to those related to regulatory matters, legislative matters, budget matters, reports, initiatives, and events, and ensures subordinate managers do the same.

Directly manages 18F’s Branch Chiefs, providing leadership and mentoring. Fosters the development of a world-class workforce and facilitates cooperation and teamwork. Responsible for furthering diversity within 18F, ensuring equal opportunity in recruitment, selection, training, awards, and assignments. Provides oversight on policy development, program budgets, brand management, communication plans, and implementation of operating procedures, practices, and management controls.

In addition to demonstrating a personal commitment to the objectives of workforce diversity, the executive ensures that subordinate managers recognize the importance of their diversity enhancement responsibilities and apply principles that will result in an inclusive and diverse workforce. Provides reasonable accommodations needed to best utilize qualified people with disabilities. Provides leadership and oversight associated with managing programs and resources, conducting analyses, providing advice, making recommendations, developing policies, and issuing guidance related to 18F activities.

Travel Required

50% or less - 30% travel is required.

Supervisory status


Promotion Potential


  • Job family (Series)

    0340 Program Management

  • Requirements


    Conditions of Employment

    • Resume-based hiring method.
    • Resume must not exceed 5 pages, including optional cover letter.
    • All application materials must be received by the closing date.
    • Veterans preference is not applicable to the SES
    • Applicants must be U.S. Citizens.
    • Apply online (See 'How to Apply' section.)
    • Supplemental MTC statement must not exceed 2 pages in total.
    • Using PDF for all of your application materials is highly recommended.


    • This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.
    • If tentatively selected, you will be required to submit a Declaration for Federal Employment.
    • Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.
    • Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.
    • If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.
    • Veteran's preference does not apply to positions in the Senior Executive Service.
    • If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
    • This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result.


    All applicants must meet the Mandatory Technical and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

    Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

    You must submit a supplemental statement that separately addresses the Mandatory Technical Competency (MTC) listed below. Your resume should also corroborate your possession of the MTC. Your supplemental MTC statement must be restricted to no more than two (2) pages in total for the one MTC listed below. Information beyond two pages for the MTC will not be evaluated. Your application will not be considered if you fail to submit this supplemental statement.

    Please see the "Required Documents" section below for complete instructions on the content and format of your application package.


    1. Demonstrated executive-level experience in leading a medium to large digital/technology client organization and/or service provider organization comprised of senior consultants charged with developing and deploying technology solutions. This experience must include:

    a. Working with senior-level customers and/or stakeholders to define the strategy, develop equitable and accessible products and services using modern software development best practices (e.g., product ownership, user-centered design, DevSecOps, and iterative development methodologies), and deliver on customer and/or stakeholder needs and

    b. Hiring, leading and supervising technical staff that focus on digital/technology strategy, product management, software development, and platforms to design, develop, buy, and deploy user-centered technology solutions.


    1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    2. Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

    3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

    4. Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

    5. Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

    For guidance on how to address the ECQ's in the context of your resume, please refer to page 29 of the "Guide to SES Qualifications" at:


    Additional information

    Based on GSA’s and our customers’ current requirements, the selectee for this position will be expected to:

    • work from home primarily and
    • travel frequently to the Washington, DC headquarters office, unless the selectee resides in the Washington, DC metro area.

    However, GSA and customer requirements may change, and that could make it necessary for the selectee to relocate geographically at some point in the future. Please note that SES rules for all SES positions require an executive to relocate when agency needs require it, and an executive who declines a management directed reassignment (including a reassignment that requires relocation) may be removed. Please also note that there is no locality pay component to SES pay. All SES pay is base pay. Therefore, SES pay does not typically adjust due to a change in duty location.


    Federal Acquisition Service
    Technology Transformation Services

    Office of Clients and Markets

    18F Division

    The 1993 Hatch Act Reform Amendments prohibit oral and written political recommendations for Federal jobs.

    TELEWORK: GSA supports the use of telework as a way to help attract and keep talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework by Federal employees also reduces energy use, greenhouse gas emissions, and traffic congestion. At the discretion of the supervisor this position may be designated as telework eligible.

    NOTICE REGARDING SALARY: Current SES members whose salary equals or exceeds the maximum advertised salary for this vacancy ($183,300), will not lose pay if appointed to this position.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    An SES review panel will evaluate your resume based on the quality and extent of your total accomplishments, experience, and education. Applicants determined to be highly qualified may undergo an interview, other assessments and a reference check and may be required to provide a writing sample, work plan or other written product. If selected, you must be certified by an Office of Personnel Management (OPM) Qualifications Review Board (QRB), unless you are a current career SES member, former career SES member with SES career reinstatement eligibility, or have successfully completed an OPM-approved SES Candidate Development Program (SES CDP). You must receive QRB certification before you can be appointed to this position.
    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Top Secret

    Drug test required


  • Required Documents

    Required Documents

    Please review the following information to determine which documents you must submit in order to complete your application.

    All applicants must submit a resume (not to exceed 5 pages, including optional cover letter) which demonstrates your experience, accomplishments, training, education and awards, indicating possession of the Executive Core Qualifications (ECQs) listed in this announcement. But, your resume must not address the ECQs in separate narrative responses. Your resume should corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in this announcement, which you must address separately in a supplemental statement as described below.

    Information beyond the five page resume and the supplemental MTC statement will not be evaluated. Therefore, please do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates (except certificates of completion from an OPM-approved SES Candidate Development Program - SES CDP), or any other documents not specifically requested in the "Required Documents" section. Any awards, training, or education you wish to highlight should simply be listed in your resume.

    In addition, please do not submit: (1) the Optional Application for Federal Employment (OF-612) in lieu of a resume, or (2) separate narrative responses to address the ECQs.

    All applicants must submit a supplemental statement that separately addresses the one MTC listed in this announcement. Your supplemental statement must be restricted to no more than two pages in total for the one MTC listed in this announcement. Information beyond two pages for the MTC will not be evaluated. YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

    SES NON-COMPETITIVE APPLICANTS: Proof of SES non-competitive eligibility is required. Proof consists of:

    (1) an SF-50 showing your status as a:

    (a) current Career SES appointee,
    (b) former Career SES appointee with career SES reinstatement eligibility, or
    (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency’s SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service.


    (2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ's have been approved by an OPM Qualifications Review Board (QRB) through the SES CDP.

    These documents may be used to determine your eligibility to be considered under this announcement. Non-Competitive applicants must submit a complete application package as noted above. The agency has the option of considering you non-competitively or including you in the competitive process. YOU WILL NOT RECEIVE NON-COMPETITVE CONSIDERATION IF YOU FAIL TO SUBMIT PROOF OF NON-COMPETITVE ELIGIBILITY.

    CURRENT CIVIL SERVICE EMPLOYEE APPLICANTS: You must submit an SF-50 that shows your current position title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


This job is open to

  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

  • Senior executives

    Those who meet the five Executive Core Qualifications (ECQs).

Clarification from the agency

All qualified applicants with U.S. Citizenship may apply. You must apply online to be considered for this vacancy. Please review this announcement in its entirety for specific information on how to apply.

Apply Now