New job Customer Service Representative in Illinois

NOW HIRING WORK-FROM-HOME CUSTOMER SERVICE REPS!

About the position

FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Pay Rate: $14.00 an hour

Training: Mandatory paid training the first week.

Shift Schedules: Morning and evening shifts may be available. Flexibility to work weekdays and weekends required.

Job Requirements: The position requires great communication skills, strong computer skills and the ability to make our customers happy! Experience within a call center environment is a plus, but not required. Must have reliable and consistent access to a high-speed internet connection (25 mb/s or faster). Must be able to pick up equipment at our Downers Grove location (all equipment will be sanitized and pickup will follow social distancing guidelines).

FTD

3113 Woodcreek Drive

Downers Grove, IL 60515

***The interview process will be conducted over the phone. A Background Check is required for employment and will be electronically facilitated. Drug Tests (no THC) and I-9 employment verification will also be facilitated remotely ***

FTD has been a leader in the floral industry for over a century. We are a private equity-backed company with one of the largest florist networks in the world, supported by the iconic Mercury Man® logo displayed in over 30,000 floral shops in more than 125 countries.

We partner with local florists to hand-craft floral arrangements available for same-day delivery on FTD.com and ProFlowers.com.

In addition to delivering flowers, we support locally-owned retail florists by providing technology, marketing, and digital services to members of our florist network.

For all of life's occasions and everyday moments, visit FTD.com, ProFlowers.com, and ProPlants.com, and follow us on Facebook and Instagram at @ftdflowers.

We love helping our customers #SayMorewithFlowers.