New job Registration Rep in Wisconsin

City

Menomonie

State

Wisconsin

Telecommute

No

Department

Finance

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.

Position description

The Registration Representative is responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well the Emergency Department setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.

Qualifications

Minimum Education: High School Diploma or GED required
Minimum Experience: 2+ years of relevant experience required

OR

Bachelor's degree required

Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills

Additional qualifications

Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.49 per hour.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

The Department is Staffed by Registration Representatives 24/7 7 days/week, including Holidays and Weekends. Hours will vary based on business need; schedules are posted 4/6 weeks in advance.

This work setting is based in a hospital/clinic check in and registration environment including bedside registration in Emergency and Hospital departments.

This position includes working rotating day and night shifts weekdays, weekends and holidays

Weekend schedule

Shared Rotation with other Team Members:

Friday/Saturday/Sunday/Holidays
7p-7a and 7a-7p.

Site description

Menomonie, a city of 16,000, has everything from lakes, rivers, bike trails, nature trails, and nature preserves to modern shopping with everything you might need. There are an abundance of things to do in Menomonie from seeing a play, enjoying a live band, hiking at Hoffman Hills state park, biking, or just relaxing. The community offers excellent schools, low crime and affordable housing. The city is located 50 miles east of Minneapolis/St. Paul and 30 minutes west of Eau Claire and Chippewa Falls.

If you will be living and working in the city of Menomonie, WI, you may be eligible for the Home Sweet Menomonie program. Home Sweet Menomonie combines public, employer and private contributions to create a no-interest, partially forgivable loan for down payment assistance to employees of participating businesses who wish to own homes within the City of Menomonie. Please view the City of Menomonie's website www.menomonie-wi.gov/hsm or call the program administrator's at 715-235-9081.

Category

Office & Administrative Support, Support Services

Career profile

Finance

Job posting number

155354BR

Recruiter

Veronica Bartz

Equal opportunity employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Email