New job Customer Experience Center Concierge in Illinois
Customer Experience Center Concierge
Company : Leviton Manufacturing
Salary : Details not provided
Location : Illinois
Full Description
Overview:
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This position will be responsible for managing the day-to-day operations of the Leviton LIVE Applications Showroom. Responsibilities will include planning meetings, coordinating special events and conducting tours as the Spokesperson for Leviton products at the LIVE Showroom.
Responsibilities:
- Manage the day-to-day operations of the LIVE Applications Showroom
- Manage the scheduling of meetings and events being held at the facility
- Maintain the electronic facility calendar Facilitate tours of the facility to customers and vendors, explaining how all displayed Leviton products work and integrate with each other for a complete solution
- Keep track/enter data into Salesforce.com for all those attending an event at LIVE Assist coordination/administration of LS&A Five Star Dealer program (applies for NOLA only)
- Coordinate catering and server staff requirements for meetings and events being held at the facility
- Responsible for all amenities and accommodations at the events
- Manage inventory of food and beverages, amenities in showroom, and paper goods
- Keep refreshments fully stocked at all times
- Coordinate ground travel for guests between the facility and the airport and/or area hotels
- Assist with hotel bookings for guests
- Coordinate off-site and on-site events such as luncheons, dinners (private dinning), group events, etc.
- Provide guest services, including greeting and announcing all guests and coordinating security access
- Manage all maintenance scheduling and upkeep for facility and equipment, including cleaning services, recycling services, window washing and extermination
- Identify local prospective sources for services
- Knowledge of operation of audiovisual presentation tools
- Maintain the receptionist desk
- Keep clean environment (take out garbage and clean up meeting areas before and after)
- Conduct annual physical inventory for Finance
Education & Experience
- Associates degree required
- Bachelors degree preferred
- 2-4 years of experience in hospitality management or event planning
Skills & Abilties
- Ability to direct, negotiate, and review vendors
- Ability to effectively budget events
- Ability to work independently
- Ability to support a flexible work schedule as needed for special events and coverage
- Excellent oral and written communication skills as well as organizational skills a must W
- orking knowledge of Microsoft applications
- Ability to interact with all levels of management, and respond to emails and phone calls professionally and efficiently
Travel:
- Up to 5%
Hours:
- Will vary based on scheduled events
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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