New job Child Care Program Monitor in New Mexico

Child Care Program Monitor

Company : State of New Mexico
Salary : $27,832 - $48,428 a year
Location : New Mexico

Full Description


$13.38 - $23.28 Hourly

$27,832 - $48,428 Annually

This position is a Pay Band 55

Purpose of Position

Interviews are anticipated to be conducted within two weeks of closing date.

Why does the job exist?

The purpose of this position is to work collaboratively with the Children Youth and Families Department (CYFD) Child Protective Services (CPS), McKinney-Vento Homeless liaisons and other community and social service programs to assist and support At-Risk families with their child care needs by coordinating care and determining eligibility. This position will interview and assess the needs of the families and provide complex, in-depth case management through the eligibility period to support the transition into other child care assistance or early childhood programs or other specialized supports. This position will guide families in selecting high-quality, early learning programs for their children. This position will provide problem resolution for assigned cases, make appropriate child care placements, and ensure the proper administration of payment disbursements to child care providers. This position may also assist in provider and parent audits. This position will conduct community outreach/training and serve as liaisons between social and community service programs and families. This position may complete other complex projects as assigned. Extensive statewide travel will be required in this position.

How does it get done?

The position is required to analyze and assess complex documents and situations pertaining to At-Risk, homelessness, employment, education, income, household composition and other factors related to eligibility and implement in accordance with policy. This position is also required to calculate income and evaluate in accordance with federal and state guidelines in more complex, At-Risk cases. This position should have extensive experience in case management and resource supports for families and within early childhood. This position will maintain and develop relationships with statewide community and social service supports and resources. This position is a high volume, fast paced position that requires extensive use of computers/databases.

Who are the customers?

Children, families, providers, community/social service agencies and internal staff/management.

Ideal Candidate

The ideal candidate will have:

  • An Associate's Degree in any field or Equivalency (2 additional years related to the job requirements).
  • 2 years experience in eligibility determination/interviewing/case management in social services and/or public assistance program.
  • Leadership qualities that may include: collaboration, team work, customer service, initiative, decision-making, organization, time management, training and good interpersonal skills.

Minimum Qualification

High School Diploma or Equivalent and two (2) years' experience in customer service, office administration, government assistance programs such as welfare, unemployment benefits, social security benefits and/or public housing. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:


High School Diploma or Equivalent
2 years of experience

Associate's degree or higher (Bachelor's, Master's)
0 years of experience

  • Education and years of experience must be related to the purpose of the position.
  • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage. Direct client interaction and travel may be required.

Supplemental Information


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Agency Contact is Melissa McKinley, (505) 841-4813 or by: Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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