BE PART OF A BANK LIKE NO OTHER.

When you work with the world’s most innovative companies, you know you’re making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description

Join a bank like no other. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with passionate, enterprising SVBers, dedicated to helping them grow and succeed at every stage of their business. Join the SVB team and help bring our clients’ world-changing ideas to life. The Chief of Staff will partner with the Head of Enterprise Process Management and the leaders in EPM to plan, implement, communicate, and develop material that will ensure the successful rollout of changes made in EPM. This is both a strategic and hands-on role that is critical in executing our project initiatives and driving the employee experience. - Develop and/or assist with developing plans for delivery of initiatives - Plan activities, tasks and resources required to deliver outcomes - Engage cross-functional stakeholders and resources to deliver outcomes; drive execution of plans and negotiate timing and resources, as needed - Report progress against plans - Consider and develop change management plans for affected stakeholders - Proactively escalate and resolve potential issues by calling them to the attention of the department head and identifying potential solutions - Digest, analyze and summarize information gathered on processes, employees, and external sources to identify themes for employee needs, regulatory considerations and ideas for action. - Collect and package information for analysis and presentation, including assessment of input from individuals, focus groups and other internal and external sources. - Manage program achievement through tracking of accomplishments, open issues and progress. - Evaluate effectiveness of ongoing efforts for tracking achievements, measuring success, and reporting progress. - Support Department head in preparation of executive committee, senior leader and all-employee presentations. - Plan, manage and facilitate meetings for groups and individuals, including objectives, agenda and scheduling, in order to gather information and/or develop solutions. - Develop regular and as-needed communications for our global executives, senior leaders, managers and employees, including creative development of new communication channels and content. - Monitor release dates of projects to stay ahead of the curve with upcoming changes. - Experience in PowerPoint, Excel and Word - Talent for influencing without authority to drive stakeholders, teams and resources toward delivering project goals and impactful results. Bias for action, excellent attention to detail and relentless commitment to follow-through - Ability to multi-task and handle various projects simultaneously to drive timely results, prioritizing effectively and facilitating action across remote groups - Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications - Ability to think critically and quickly identify underlying problems needing to be solved, or recognize when and where additional data or context is required to reach a solution - 5 or more years of experience organizing and delivering projects - Experience driving results in cross functional teams - Broad knowledge of process improvement methodology - Understanding of SVB’s culture and structure - Project management experience - Change Management or other functional financial experience

For more than 35 years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world. Learn more at svb.com.

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.