New job Recruitment and Retention Coach in North Carolina

Recruitment and Retention Coach

Company : Virginia Community College System
Salary : $40,000 - $60,000 a year
Location : North Carolina

Full Description

Role Title
Education Support Spec III

Role Code


Pay Band

Working Title
Recruitment and Retention Coach

Position Number

Thomas Nelson Community College

Thomas Nelson Community College (Div)

Work Location
James City - 095

Hiring Range
$40,000 - $60,000

Emergency/Essential Personnel

EEO Category

Full Time or Part Time
Full Time

Does this position have telework options?

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Monday – Friday
8:00 am – 5:00 pm

Sensitive Position

Job Description

Thomas Nelson Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent service, and innovative partnerships.

The Recruitment and Retention Coach will coordinate the recruitment and retention efforts of the College, as well as promote student success within the diverse student body from the initial point of entry through completion.

The Recruitment and Retention Coach is responsible for planning and implementing recruitment activities for the college, as well as documenting, maintaining and assessing a comprehensive plan for the College’s retention initiatives. Coordinate retention efforts and help the College community make informed decisions based on internal and external data sources, especially retention initiatives such as early alert and other programs related to Student Affairs & Academic Affairs. The Coach will Identify and participate in outreach and recruitment activities within the service region and will cultivate strong relationships with school counselors and prospective students. Foster strong academic preparation, engagement and performance with targeted student populations. Encourage students to complete their educational goals, while working closely with various offices of the College. Increase student persistence at the College for degree or certification completion.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Bachelor’s degree in Education, Counseling, Psychology, Sociology or related field (from a regionally accredited institution) or equivalent applicable experience or training.

Extensive customer service experience.

Successful experience working with faculty/staff and at-risk students to implement appropriate strategies to retain students.


  • Knowledge of appropriate strategies for reducing at-risk student behaviors.

  • Knowledge of individual intervention strategies to increase graduation rates.

  • Knowledge of best practices in student recruitment.


  • Problem-solving skills.

  • Excellent written and oral communication skills.

  • Excellent Microsoft Office skills (i.e. Word, Excel, Outlook, PowerPoint).


  • Ability to assess student needs and recommend appropriate remediation.

  • Ability to speak comfortably to large and small groups and diverse populations.

  • Ability to work nights and weekends as needed.

  • Ability to work independently and as part of a team.

  • Ability to handle confidential information.

  • Ability to handle stressful situations and make appropriate referrals when necessary.

  • Ability to manage complex tasks associated with the planning of events for the student population.

  • Ability to pay attention to detail.

Preferred Qualifications

Master’s degree in counseling or a related field preferred.

Experience in a higher education setting.

Student advising experience.

Community College experience.

Operation of a State Vehicle

Supervises Employees

Required Travel



Posting Number

Recruitment Type

Number of Vacancies

Position End Date (if temporary)

Job Open Date

Job Close Date

Open Until Filled

Agency Website

Contact Name
Natalie Keeling


Phone Number

Special Instructions to Applicants

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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