New job Program Support Assistant in Nevada

Program Support Assistant

Company : US Department of the Interior
Salary : $44,335 - $57,637 a year
Location : Nevada

Full Description



Reclamation is seeking a career professional looking for an opportunity to capitalize on his or her expertise as a Program Support Assistant. Make a difference in the West by assisting in meeting increasing water demands while protecting the environment.

Location - Boulder City, Nevada
Boulder City, NV:
Henderson, NV:
Las Vegas, NV:


The primary duties of this position are:

  • Provides accurate and timely advice and guidance on procedures, reports, requirements, and other matters necessary to implement the Office's policies, directives, and instructions.
  • Serves as a confidential point of contact for correspondence to be signed by the Chief and/or Deputy Chief of BCOO. Responsible for ensuring the appropriate style, tone, and format on outgoing correspondence and conformance with the Plain Language regulations.
  • Plans and schedules travel for the BCOO Chief and/or Deputy Chief to include complicated itineraries and overseas travel.
  • Maintains the BCOO Chief's and/or Deputy Chief's calendar, scheduling appointments and conferences without prior approval, and seeing that the Chief and/or Deputy Chief is fully briefed on the matters to be considered before the scheduled meeting.
  • Maintains time and attendance for BCOO Chief's staff, including creating Key/WOIDs and provides training as required/requested to others in time and attendance functions.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • Job family (Series)

    0303 Miscellaneous Clerk And Assistant

  • Requirements


    Conditions of Employment

    To be eligible, an applicant must meet the following:

    • U.S. Citizen or National
    • Suitability for Federal employment determined by background investigation
    • Submit a resume and supporting documentation - See How to Apply
    • Meet specialized experience requirements - See Qualifications
    • For veterans consideration, submit documents under Required Documents

    Applicants must meet all qualification requirements and any selective factors, by the closing date of the announcement 04/27/2021.

    Time in grade: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower-grade, with few exceptions outlined in 5 CFR 300.603(b). Applicants eligible under the Land Management Workforce Flexibility Act (LMWFA) are not required to meet time-in-grade restrictions in order to be considered.

    Probationary Period: Applicants may be required to serve an initial probationary period.


    GS-07: In order to qualify for the GS-07 grade level, your resume must reflect one year of specialized experience equivalent to at least the GS-06 grade level in Federal service.

    Specialized experience for GS-07: Specialized experience must include at least 4 of the following: Providing a wide variety of administrative support services to enable efficient operation of a program office; using computerized personnel systems for presentations, entering time/attendance, making travel arrangements, and records management; preparing a variety of forms and other administrative paperwork; performing appointment scheduling and updating calendars for senior management; performing research for senior management.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Applicants will receive credit for all qualifying experience, including volunteer experience.


    Additional information

    At the present time, we have one vacancy; however, this announcement may be used to fill additional, equivalent positions at this duty location.

    Telework: Reclamation has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisory approval.

    E-Verify: DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit

    Selective Service: Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to:

    Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application, the responses you provide on the application questionnaire, and the result of the online assessments. You will be assessed on the following competencies:Accountability, Attention to Detail, Customer Service, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Self-Management, Stress Tolerance, Teamwork, Technical Competence, and Writing

    Applicants will be further evaluated on the following technical competencies:

    • Technical Competence: Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.
    • Writing: Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing.
    The technical assessment portion of the application can be previewed here:

    You must complete all required steps in the process; in addition to the application questionnaire, this position requires an online assessment. The online assessment measures general competencies required to perform the job.
    • Occupational Reading Assessment (OReA): This assessment measures the Reading competency. Reading is defined as the ability to understand and interpret written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; and applying what is learned from written material to specific situations.
    • Occupational Reasoning Assessment (ORA): This assessment measures the Reasoning competency. Reasoning is defined as the ability to identify rules, principles, or relationships that explain facts, data, or other information, and analyzing information to make correct inferences or draw accurate conclusions.
    • Occupational Judgement Assessment (OJA): This assessment measures the Decision Making competency. Decision Making is defined as the ability to make sound, well- informed, and objective decisions; perceive the impact and implications of decisions; commit to action, even in uncertain situations, to accomplish organizational goals; and to cause change.
    The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

    Due Weight Consideration: You must submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required


    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process


  • Required Documents

    Required Documents

    Applicants are required to submit a resume, an on-line assessment questionnaire, and the following supporting documents, as appropriate.

    Resume: Must demonstrate how skills and experiences meet the qualifications and requirements listed in the job announcement to be considered for the job. Each job experience should at least include start and end dates (month and year) and number of hours worked per week. For more information: Resumes - What to Include

    SF-50, Notification of Personnel Action: Status applicants (transfer, reassignment, reinstatement, promotion, etc.) MUST submit a copy of their SF-50, verifying highest rate of pay and documenting career or career-conditional status in the competitive service (Tenure 1 or 2) for which the applicant is claiming eligibility. Do not submit award SF-50s. FAILURE TO SUBMIT AN SF-50 VERIFYING STATUS WILL RESULT IN THE APPLICANT NOT BEING CONSIDERED FOR THIS POSITION.

    Schedule A (Individuals with Disabilities) information: Schedule A (Individuals with Disabilities)

    Military Spouses: Applicants claiming eligibility based on military spouse must submit applicable proof of eligibility.
    For more information:

    Land Management Workforce Flexibility Act (LMWFA) Eligibles: Current or former land management agency appointees must provide documentation to verify eligibility as follows:

    a) A copy of the applicant's SF-50, Notification of Personnel Action, that reflects having initially been hired under competitive examining procedures to a time limited (temporary/term) appointment;
    b) A copy of SF-50(s), Notification of Personnel Action(s), that reflect having served under one (1) or more time-limited (temporary/term) appointments by a land management agency for a period totaling more than 24 months without a break in service of two (2) or more years; and
    (c) A copy of the applicant's Performance Appraisal Plan and/or Supervisor Memorandum that reflects having performed at an acceptable level during each period of service. For more information on LMWFA, visit: Land Management Workforce Flexibility Act

    DD-214, Certificate of Release from Active Duty (VEOA and 30% or more Disabled): Applicants who are entitled to veterans' preference must submit a copy of his/her DD-214 (Member 4 Copy preferred, including character of service), or an official statement of service from his/her command if he/she is currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves the applicants military service was performed under honorable conditions. If the applicant has a compensable service-connected disability, submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and the required documentation requested by this form, in addition to the DD-214.

    For information on veteran's eligibility visit: Feds Hire Vets - Vet Guide

    CTAP/ICTAP: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including selective factors, education and experience requirements) and score at least 85.0 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: Career Transition

    Performance Appraisal: You must submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

    If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • Federal employees - Competitive service

    Current or former competitive service federal employees.

  • Individuals with disabilities

  • Land & base management

    Certain current or former term or temporary federal employees of a land or base management agency.

  • Military spouses

  • Veterans

Clarification from the agency

Current Federal employees serving under career/career-conditional appointment in the competitive service; former Federal employees with reinstatement eligibility; CTAP/ICTAP eligible; Veterans Employment Opportunities Act; 30% or More Disabled Veterans; Military Spouses under Executive Order 13832; Individuals with Disabilities; and Land Management Workforce Flexibility Act Eligibles.

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