New job Program Admin I in Massachusetts

This position is key to the operations and administrative support required by OHRS Director and Associate Directors. Program Administrators may serve as a supervisor for other administrative support staff. The Program Administrator will have the ability to manage confidential, or time-sensitive information; may be assigned to or lead a team within the department.

This position uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations, internal and external customers and government and community officials which require considerable tact and diplomacy.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

PRIMARY DUTIES AND RESPONSIBILITIES:

Program lead for the intake group in OHRS and potential for supervision of administrative specialist on intake team. Track and report on intake and pre-review metrics and quality improvement.

Provide

• Job function focuses on administrative matters related to the intake program or other project within OHRS.
• Will provide administrative or secretarial support for designated programs, projects, or OHRS office leadership, including data entry, and may handle mass mailing projects.
• Responsible for scheduling meetings for individuals supported, including conference room scheduling. Responsible for the leading the intake team and potentially direct supervision of one more staff.
• May assist with the onboarding of new staff members. Where applicable, assists in obtaining keys, id cards, etc.
• Responsible for administrative support related to confidential correspondence to government agencies on behalf of the OHRS Director and/or senior staff.
• Responsible for ordering of supplies and ensures equipment is maintained
• Is first point of contact for research community, and public, and triages to appropriate team.
• May be responsible for the recruitment support of candidates, and coordination performance review evaluations for staff and faculty.
• May be asked to cover for other administrative support staff during absences.
• Perform duties related to other special projects as required.
• Responsible for the planning and preparation of conferences/retreats, which includes booking the venue, coordination of speakers, arranging for audiovisual equipment and ordering of food services and may be involved in fundraising activities for the event. As part of event planning responsibilities, the maintenance of Continual Medical Education (CME) information renewals and awareness of conflicts of interest is required. May also be responsible for coordinating departmental group meetings. Prepares general correspondence, letters of recommendations, creates Excel spreadsheets, revises existing PowerPoint presentations and maintains biosketches and CVs.
• Prepares PO and other accounts payable documentation which may include monthly expense reports, performs Pcard reconciliations, processes requests for vendor payments and creates invoices.
• Coordinates travel arrangements for individuals supported.
• May be asked to be a representative in committees, cross-department responsibilities and/or task forces.
• May be responsible for website maintenance as needed.
• May assist in the training of new administrative support staff within the group.
• Has the discretion of moving or cancelling meetings on behalf of the individual/s supported.
• Plays a leadership role in organizing events, including coordination of activities between institutions.
• May take a role in creating original letters on behalf of individual/s supported for review/edit.
• May develop/design websites pertaining to their specific area.
• Understands the Institutes policies and procedures and teaches others through the modeling of their behavior.

SUPERVISORY RESPONSIBILITIES: Ability to supervise one employee

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

MINIMUM JOB QUALIFICATIONS:

• Bachelor's degree required and a minimum of 3-5 years relevant experience working in a medical or scientific research setting or comparable technology-oriented business environment is preferred with large data-set technology.
• Critical thinking skills necessary, along with the ability to identify Institute resources within the Institute and take a proactive approach to problem solving.
• Demonstrated ability to coordinate complex projects and other assignments.
• Excellent written and oral communication skills.
• Knowledgeable of computer applications including Microsoft Office, Microsoft Outlook, and Excel.
• Strong customer service skills and the ability to interact professionally with peers, leadership and external contacts.
• Must possess the ability to maintain confidentiality and pay attention to detail.
• Excellent ability to organize, prioritize and follow-through.