New job Private Pay Counselor in Hartford, KY

Private Pay Counselor

Company : Ohio County Healthcare
Salary : Details not provided
Location : Hartford, KY

Full Description

Department: Business Office

Status/Schedule: Full Time

Shift: Days

Posting Date: 04/12/2021

For more information contact:


  • Education: High school diploma or GED
  • Experience: Preferred 1 year

Job Description:

  • This job description is a summary; and a full detail job description will be available at interview to this position.
  • To be self-driven and competent in collections of patient accounts.
  • You are expected to be professional, and trustworthy and to be able to work independently.
  • Your duties will include taking incoming calls and resolving any issues, taking payments and making payment plans.
  • Any voice mail’s left will be expected to be returned within 24 hours.
  • Along with taking incoming calls, you will be expected to make outbound calls to patients for outstanding balances, get payments or payment plans.
  • Additional duties will include transfer of accounts to the collection agency and able to make spreadsheets for Medicare Bad debt accounts.
  • Review of statements and preparation of letters to be sent to the patient weekly.
  • Review, redistribute or request a refund for any credit to the patient/guarantor.

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