New job Licensing Clerk in Indiana

Licensing Clerk

Company : State of Indiana
Salary : Details not provided
Location : Indiana

Full Description

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.

Secretary of State:

It is the mission of the office of Secretary of State to deliver to the people of Indiana government-as-a-service that focuses on unqualified integrity and accuracy in our elections, consistent and principled regulatory methods, ceaseless protection of Hoosier investors, and the most efficient use of taxpayer resources.

Licensing & Compliance Clerks serve as the front-line for all Auto Dealer Services Division customers. Clerks handle all aspects of dealer license applications and dealer license plate requests, including receiving and properly applying required fees. Clerks communicate with dealers and applicants related to the licensing process, receive and enter dealer complaints, assist with the distribution of ADSD mail, and perform general filing tasks.
Essential Job Responsibilities:
Perform licensing and certification for dealers(vehicle, watercraft, manufacturers, distributors, transfer, and automotive salvage recyclers) in accordance with I.C. 9-32.

Perform annual renewals (online and hard copy) for dealers assigned to the clerk's specific area. This includes reviewing for completeness and data entry functions.

Process initial applications for all dealer types, received both online and hard copy. This includes reviewing for completeness and data entry functions.

Updating of bond and insurances coverage. Dealers are required to have valid bond and insurance coverage, if not valid dealer license is suspended.

Processing of changes to the license (change of location, name, owner and entity; request for additional plates; request for off-site sales).

Respond to phone, email, and fax inquiries within a 24 hour time frame.

Perform general office duties including, but not limited to: faxing, copying, scanning, and filing .

Operate and maintain office machinery including copiers, fax machines, and printers.

Provide exceptional customer service while working and communication.

Preferred Experience:

Previous experience in a customer service and/or administrative role preferred.

High School diploma or equivalency required; college degree preferred.
Strong organization and time management skills.
Previous experience with administrative duties in an office setting preferred.
Must be able to multi-task and possess a working knowledge of Microsoft Office.
Demonstrates ability to communicate professionally via e-mail and telephone; previous customer service experience preferred.
Works well in a teamwork environment where workload is shared and responsibilities often overlap.
Bilingual candidate preferred.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers premiums discount for the medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Parking
  • Free LinkedIn Learning

If this is an Intermittent position, the position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

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