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New job COMMUNITY SERVICE OFFICER I in California | 2021

COMMUNITY SERVICE OFFICER I

Company : City of Stockton
Salary : $3,640 - $4,674 a month
Location : California

Full Description

DEFINITION

OPEN/PROMOTIONAL RECRUITMENT

MONTHLY SALARY RANGE:
$3,639.70 - $3,826.17 - $4,022.19 - $4,228.98 - $4,445.33 - $4,673.64

FLSA STATUS: Non-Exempt


TENTATIVE EXAMINATION DATE: Week of April 26, 2021 (Candidates must appear in person for the examination)

The City of Stockton, Human Resources, will be following COVID-19 guidelines to ensure the safety of our attendees and staff. We will be enforcing social distancing throughout the examination process. If you are sick or having any symptoms, please do not attend the examination.
The Stockton Police Department is currently recruiting for the position of Community Service Officer I. The ideal candidate will relieve sworn police officers by responding to incidents throughout the community to investigate, prepare and document cases, completes reports and records, and prepares and maintains other logs and records of nonhazardous police related duties i.e. fraud, theft, vandalism, traffic accidents, missing persons and delayed burglary reports. Incumbent will work with diverse members of the public and community groups in a structured environment.

Work Schedule:
The Community Service Officer (CSO) schedule can consist of a variety of day or evening shifts, including weekends and holidays. Community Service Officers can be assigned to work in various divisions, including but not limited to Patrol, Investigations, and Community Services.

Training:
Persons hired into the Community Service Officer position are subject to a four month training program. This program includes driver training and provides regular performance evaluations.

Incumbents in this position are included in the Civil Service System and are in a "for-cause" employment status represented by the Stockton City Employees' Association Bargaining Unit(Classified/Represented).

This recruitment is being conducted as an Open/Promotional recruitment. Current full-time, regular status at the time of application, City of Stockton employees may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list or a combination of both. These lists may be used to fill future vacancies.

Prior to appointment, eligible candidates will be required to pass a back evaluation examination by a City Physician and submit to and successfully pass a background investigation which will include fingerprinting.

Veteran's Preference:

This position is eligible to receive Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference, a DD-214 Member 4 copy indicating at least 181 consecutive days of service must be received in the Human Resources office (see supplemental questionnaire for details in submitting DD-214 copy) by the Wednesday, April 7, 2021 at 5:30pm.

Under general supervision, relieves sworn police officers of non-hazardous police related duties; acts as liaison between community and Police Department for crime prevention purposes; coordinates the service needs of events held at facilities and grounds; serves as the City's representative at assigned events; performs related work as assigned.

CLASS CHARACTERISTICS

Community Service Officer I is the entry-level position in this Community Service Officer series. Initially under close supervision, incumbents learn Police Department and City policies and procedures. As experience is gained, there is greater independence of action within established guidelines. This class is alternately staffed with Community Service Officer II, and incumbents may advance to the higher level after successfully completing a one-year probationary period and gaining one additional year of experience and demonstrating proficiency which meets the qualifications of the higher level class.

PRINCIPAL DUTIES (Illustrative Only)

  • Meets with general public or confers on the telephone, provides information and referrals in non-hazardous situations, gathers relevant police information on non-criminal activity, and conducts support/administrative work as necessary.
  • Assists with and responds to non-emergency calls as directed; and collects, processes, and transports evidence as directed.
  • Observes, reports and whenever feasible, follows up on conditions of blight, neglect, and/or quality of life issues; issues notice of violations, and Administrative Citations which pose potential threats to public safety, health, and abuse of public property; responds to and investigates complaints regarding non-hazardous violations of the Stockton Municipal Code (SMC); takes appropriate action to insure compliance.
  • Prepares for and testifies at criminal, civil and administrative proceedings/hearings.
  • Gathers information and completes investigative reports and, if necessary, follows up on a variety of non-hazardous incidents, this includes, but is not limited to thefts, malicious mischief, abandoned vehicles, lost and found property, identity theft, missing persons, and other situations.
  • Works with the community, Police Department, and other City departments to coordinate parades, assemblages, and other events; processes background investigation on event applicants, and coordinates the Police Department's response; processes permit applications and prepares permits for approval.
  • Meets with users to provide information regarding the capabilities and services of facilities; determines equipment, personnel, vendors, and other services required for events; and reviews contracts to assure compliance with terms and conditions.
  • Operates a computer and assigned software to input citation data, extracts information, and generates reports.
  • Provides traffic/crowd control for accidents, parades and other special functions.
  • Conducts neighborhood watch meetings and makes neighborhood watch contacts through door-to-door recruitment and surveys; and coordinates special Police Department functions, community projects, speakers bureaus, etc.
  • Responds to citizen letters to the Police Department; prepares data for crime prevention in targeted City areas; assists with special projects and assignments.
  • Maintains basic records of work performed.
  • Prepares, writes, edits and distributes newsletters, pamphlets and other informational materials.
  • Coordinates, prepares and delivers special children's crime prevention programs for schools and community groups, for example, "Stockton Safe Kid's Academy."; coordinates and participates in the school Traffic Safety Patrol program; and photographs and fingerprints individuals in crime prevention programs.

MINIMUM QUALIFICATIONS

Education:
Possession of a high school diploma or GED.

Experience:
Two (2) years of experience which has included both substantial public contact and general office clerical work.

Other Requirements:

  • Must possess a valid California driver's license.
  • Must be willing to work rotating evening, night, weekend, and holiday shifts.
  • Must be able to lift and carry 50 pounds.
  • Must have sufficient strength and dexterity to hook and unhook a trailer hitch and maneuver other special equipment.
  • Must pass a detailed background investigation.
  • May require bilingual skills if specified.
Knowledge of:
  • Appropriate municipal codes, police policy and procedures, penal code, vehicle codes, health and safety codes, and business and professional codes;
  • Basic interviewing methods and principles;
  • Principles and techniques used in planning, coordinating, and servicing a variety of theatrical, entertainment, recreational, industrial, and educational events;
  • Safe work methods and safety regulations pertaining to the work;
  • General office practices, including operation of standard office equipment including a computer terminal;
  • Basic record keeping practices.
Skill in:
  • Analyzing situations and taking effective action;
  • Dealing effectively with a variety of individuals, sometimes in stressful conditions;
  • Anticipating, scheduling, and coordinating equipment, operations, and service needs for individual events.
  • Conducting effective neighborhood meetings to educate the public in crime prevention methods and principles;
  • Establishing and maintaining effective working relationships with those contacted in the course of work;
  • Operating computer terminal keyboards to enter and query information;
  • Preparing, maintaining, filing and indexing a variety of reports, records, and other written materials;
  • Interpreting, applying and explaining a variety of ordinances, rules, and regulations.
The Examination:
Applicants who qualify in terms of relevant work experience and education, that best meet the needs of the City, will be invited to participate in the examination process, which may include a written examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.
ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRES MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. INCOMPLETE APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRES WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMÉS ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY. PLEASE DO NOT STATE "REFER TO RESUME".
The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

NOTE:
  • After on-line submittal, immediate notification will appear on your screen indicating your application has been received. You should print this notice as proof of filing.
  • Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicants' responsibility to ensure a correct email address is provided and that correspondence is being received.
  • NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.
The City of Stockton requires employees in this position to reasonably respond to emergencies at all times. Employees will be required to maintain primary residence within 45 minutes of City Hall in order to timely respond to emergencies and meet the health, safety, and welfare needs of the City. New employees have up to three (3) months from date of hire to comply with the requirement. Any interested candidates must be willing to adhere to this requirement throughout the duration of employment.

In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.


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Source : Indded