New job Area Coordinator in California

Area Coordinator

Company : California State University
Salary : $4,304 - $6,120 a month
Location : California

Full Description

Type of Appointment: Full-Time, 1-Year Temporary
Collective Bargaining Unit: Academic Professionals of California (APC) – Unit 4

Classification Salary Range: $4,304 - $6,120 per month
Anticipated hiring range: $4,304 - $4,909 per month

Work Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Some evening, weekends, and holidays.

Recruitment Closing Date: April 16, 2021


The position of Area Coordinator is part of The Residence Life Team within University Housing Services. The Residence Life Team is responsible for development and delivery of services and programs, in a residential experience that ensures the quality of life, well-being and personal development of up to 3,000 students contributing to retention and academic success. This unit is responsible for establishing policy and procedure in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis, developing educational and programmatic efforts, and coordinating the safety and security of residents.


The Area Coordinator will coordinate and oversee up to 15 Front Desk Attendants (FDA), 14 Resident Advisors (RA), 8 Event Leads (Els), 1 Residence Life Intern (RLI) and 1 Resident Life Coordinator (RLC) in the daily operations and emergency interventions of residential halls and suites; monitor, follow through, and resolve complex issues; facilitate weekly staff meetings and professional in-service training workshops; assist with annual national search for professional and student leaders; make recommendations for hire and provides evaluative input to the Director of Residence Life; assist with annual selection processes for 60 Resident Advisors, 8 Event Leads, 60 Front Desk Attendants, and 8 Residence Life Interns; provide guidance and direction to student leaders and volunteers in their leadership position; and assist team with special projects in the absence of other Area Coordinators and when resident occupancy is low.

The incumbent will function as 24-hour crisis/emergency response personnel on a rotating basis; lead and advise student leaders regarding emergency response; respond to emergency crises, assess situations, intervene or refer as necessary; work closely with University Police Department, Title IX, Survivor Advocacy Services, Counseling Services, and the Housing Leadership Team. Serve as Principal Building Marshall; in relation to emergency response, gather information to assist in coordination of medical transports, police response, natural disasters, and floods; perform wellness checks on residents; and may participate in departmental Emergency Preparedness committee, Diversity and Multicultural Committee, Community Emergency Response Team (CERT) training, cardiopulmonary resuscitation (CPR) training, Title IX training, and Mental Health First Aid (MHFA) training.

The incumbent will maintain thorough knowledge of, interprets and enforces University policy, UHS policy and UHS Housing License Agreement for residential students; as member of the Residence Life team, participates in the decision making, policy development and strategic planning of a comprehensive residential life program serving 3,000 students in up to 12 communities. This includes: creating and upholding departmental mission with the Director of Residence Life; creating residential policies and procedures for annual housing agreement (student lease) developing and refining departmental programs (i.e.: leadership training, student conduct, College-Theme Communities, academic initiatives, theme housing and multicultural programs, etc;) and assisting with the implementation of operations procedures. The incumbent will interpret regulations to professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Inter-Hall Council (IHC), National Residence Hall Honorary (NRHH), and residential students; assist in facilitating administrative operations of the department, including room assignments, occupancy reports, resident check-in/check-out, room changes, work requests, equipment check-out, etc.; maintain proper administrative documentation and tracking. Serve on Department and University projects as assigned; prepare and oversee petty cash funds and recommend purchases for programming development and enhancement; and oversee and advise UHS student governance organization's funds for residential programs, events, and community supplies.

The incumbent will Leads assessment of academic, multicultural, personal growth, and community development programmatic needs of 3,000 residential students through surveys, focus groups and other techniques; coordinate and monitor the programming curriculum and model; provide lead work direction to student residents when facilitating off-campus events to meet the life-long learning, career-focused objectives in conjunction with College Theme Communities; assist in the planning and facilitation of construction mitigation efforts for the new residential communities; may co-instruct either EWS 2800 Community Service Learning in conjunction with EWS faculty or a First Year Experience (FYE) course; establish and maintain cooperative working relationships with residents. Utilizes skills to encourage student success within the portfolio through programs, role modeling and crisis interventions with students and staff; collaborate with departments on campus (such as, Associated Students, Inc., Office of Student Life and Cultural Centers, Center for Civic Engagement, Disability Resource Center, etc.) to promote multi-cultural and leadership events on campus and in UHS; collaborate with on and off campus groups regarding student development, retention, multi-cultural education, health and academic advancement; and provide moderate level counseling and mediation for residents in crisis including: creating action plans with professional service providers in cases related to legal and health issues; liaison with resident, peers and family; and crisis intervention in potentially stressful and/or dangerous situations.

The incumbent will, in conjunction with the Senior Coordinators of Residential Education and Leadership and the Director of Residence Life and other personnel in the unit, develop pre-service training, development modules and in-service programs for professional and student leaders: Area Coordinators and Resident Advisors, Front Desk Attendants, and Residence Life Interns; co-instruct CPU 1236: Residential Leadership course; and may serve as lead advisor for up to 1 residential program council and co-advisor for Inter-Hall Council or National Residence Hall Honorary with an annual membership of 3,000. Works with Office of Student Life to charter all residential government and programming bodies.

The incumbent will chair or participate in a number of University and departmental committees; serve as liaison with Student Affairs, Administrative Affairs, University Advancement, Academic Affairs departments and the Center for Regenerative Studies; support University cooperative efforts that meet the needs of residential students; assist in supporting University efforts to maintaining a safe, secure, and healthy campus (related to COVID-19); assist in gathering and reporting data and moving forward investigations related to pandemics and public safety & security (such a COVID-19); and assist in additional projects and tasks as needed based on needs of departments and occupancy of portfolio.


Bachelor’s degree or equivalent in one of the behavioral sciences, public or business administration or a job-related field AND two (2) years of professional experience in one of the student services program areas or in a related field. (A Master's degree in a job- related field may be substituted for one year of the professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis).General knowledge of the methods and problems of organizational management, research and interview techniques; ability to interpret and apply program rules/regulations, use initiative in planning work assignments and in implementing long- range program improvements; obtain factual and interpretative information through interviews; reason logically; ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required.


Three (3) years professional full-time experience in student housing, residence life, or a Student Service program; Master’s Degree; experience in working in a living and learning environment with increased responsibilities in coordinating daily operations of a residence hall and leading a residence life staff; demonstrated interest in building a community which fosters appreciation of inclusion and diversity among residents and staff is required, as are individuals who add vitality, innovation, perspective, and creativity to the program; experience participating in emergency, on-call capacity high level crisis management, procedures, and follow-up protocols; applications from individuals in historically under-represented groups based on physical ability, ethnicity, age, gender, religious preference, or sexual orientation are strongly encouraged; general knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; ability to relate to the present-day population of college students; skills in developing and implementing an integrated multicultural perspective in education, cultural, and social programs and activities; working knowledge of practices, procedures, and activities of a University Housing department; ability to advise a diverse student population individually and in groups; ability and skill to co-instruct a class, create a syllabus, and objectively assess progress in work; ability to read and write at a level appropriate to the duties of the position; and the ability to perform arithmetic computations where required is preferred.


A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

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Source : Indded