New job Remote Work From Home -Patient Acnt Rep 2 - ES in North Carolina | 2021
Remote Work From Home -Patient Acnt Rep 2 - ES
Company : Firstsource Healthcare
Salary : Details not provided
Full Description
Remote work from home position
Shift: Mon-Fri 8:00am-4:30pm
- The goal of the Patient Account Representative ll is to successfully resolve accounts.
- Contact patients by telephone and screen them for state, county and Federal assistance programs.
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Qualifications
- Screen patients for eligibility programs on the state and Federal levels
- Identify all areas of patients’ needs and direct them to the appropriate agency for assistance
- Start the application process when possible
- Advise patients of the appropriate assistance program(s) to best suit their individual needs
- Provide detailed instructions to patients in regard to securing all available program benefits
- Advise patients of program time limitations and ensure that all deadlines are met
- Complete all necessary steps in locating patients and involving the outside field staff when necessary
- Obtain all necessary information from patients upon the initial contact when possible
- Record thorough and accurate documentation on patient accounts in the CUBS system
- All documentation in the CUBS system should be clear and concise
- Maintain a positive relationship with patients throughout the entire application process
- Assess the status and progress of applications
- Contact government agencies when necessary
- Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained.
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Primary Location: United States-North Carolina-Durham
Work Locations: Durham-Remote
Job: Associate
Organization: Healthcare Provider - Onshore Operations
Travel: No
Job Posting: Mar 19, 2021, 3:25:21 PM
GENERATING SECURE APPLY LINK
Source : Indded