New job Provider Field Representative – Wisconsin region in Wisconsin | 2021

Provider Field Representative – Wisconsin region

Company : Gainwell Technologies
Salary : Details not provided
Location : Wisconsin

Full Description

Job Description:
  • Participates in the identification, documentation, analysis and validation of business processes, systems, and solution requirements.
  • Reviews data and make independent decisions with some direction.
  • Learn policies and procedures as they relate to the contract.
  • Must have attention-to-detail and a multi-layered understanding of policy.
  • Deals with complex issues and researches solutions to problems.
  • Acts as a liaison with the client; handles escalated issues from the customer.
  • Maintains customer satisfaction by responding to requests in timely manner and with quality solutions.
  • Manages assignments with limited supervision.
  • Manages requests from customers and leaders.
  • Creates presentations with PowerPoint.
  • Develops training materials using Adobe Captivate or a similar editing tool.
  • Delivers training to a variety of audiences.
  • Works effectively in a team environment.

Education and Experience Required:

  • Bachelor's degree in insurance, healthcare or related field or equivalent;
  • Typically requires 1-3 years of working experience.
  • Current Driver’s License
  • Location is currently remote, however travel regionally within the Wisconsin region is required up to 5% when safe to do so.

Knowledge and Skills:

  • General healthcare knowledge of commercial and government insurance programs.
  • Basic understanding of healthcare related technologies.
  • Basic knowledge of project management, research and problem resolution techniques.
  • Ability to plan and meet deadlines.
  • Ability to communicate effectively with both internal and external customers.
  • Good written and verbal communication skills.
  • Ability to understand instructions and accomplish tasks.
  • Good business and technical writing skills to ensure that all documentation meets required standards.
  • Advanced computer skills to minimize training time for organization specific software.
  • Good research skills.

Apply Now

Source : Indded