New job Patient Financial Services Representative in Hawaii | 2021

Patient Financial Services Representative

Company : Sutter Health
Salary : Details not provided
Location : Hawaii

Full Description

Position Overview:

Aloha and welcome to Kahi Mohala's Career Page.
To begin, we want to inform you of our application process which we call "On Boarding." The Onboarding begins with your on-line application for employment. If you meet the qualifications for the position, the department manager will notify you of a scheduled interview through your email address or by telephone.
Located on 14.5 park-like acres, Kahi Mohala's 88-bed facility is Hawaii's only private, freestanding psychiatric hospital. Kahi Mohala provides comprehensive behavioral health services for adults, adolescents and children experiencing problems with psychiatric disorders, anxiety, depression, eating disorders. The buildings and grounds offer a complete residential environment with an emphasis on patient safety and security.
The Patient Financial Services Representative is responsible for billing and collections for services rendered, which includes:
1) Submitting claims for inpatient, outpatient and physician services to multiple Commercial, Medicare, Medicaid and government payers and patients timely and in compliance with all laws and regulations
2) Collection follow-up on outstanding balances
3) Managing the patients accounts, working with other team members, contacting payers, patient share guarantor via, telephone, written correspondence, secure email, primary, secondary & tertiary billing, rejections, denial follow-up until the patients account balance is resolved.
4) Maintain confidentially and security of patient account records.


High school graduate or equivalent. Medical Office-Billing diploma preferred or Certification.
  • Demonstrates experience in hospital and/or physician billing
  • Cash positing preferred
  • Critical thinking and problem-solving skills
  • Ability to communicate orally or in written format effectively
  • Good Interpersonal skills
  • Analytical skills
  • Medical Terminology
  • Ability to maintain confidential information
Specials Skills/Equipment:
  • 10-key calculator
  • AS400 / iSeries
  • Outlook
  • Word Documents
  • Excel Spreadsheets
  • Internet
Physical Requirements:
Must meet the basic health requirements of Kahi Mohala’s physical examination including 2-StemTB skin test or chest x-ray.

Organization: Kahi Mohala Hospital, Hawaii
Employee Status: Regular
Employee Referral Bonus: Yes
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 80 Hrs.
Applications Accepted: All Applications Accepted

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Source : Indded