New job Library Patron Services & Operations Manager in Oregon | 2021

Library Patron Services & Operations Manager

Company : City of Eugene, OR
Salary : $69,971 - $90,522 a year

Full Description

Eugene Public Library is seeking service-oriented candidates for our Patron Services & Operations Manager.

The Patron Services & Operations Manager oversees the Circulation, Computer Services and Technical Services work groups and is responsible for maintaining a consistently high level of internal and external customer service, focusing on the efficient and effective workflow of material and people in the organization.

The Eugene Public Library is part of the City of Eugene's Library, Recreation & Cultural Services Department.

Please follow this link for more information about this amazing opportunity!
Patron Services & Operations Manager

Accepting Online Applications Only
Applications Due By: 11:45PM Sunday, April 11, 2021

Calling Eugene Home
Eugene is located at the southern end of the agriculturally rich Willamette Valley. From here, it is a short jaunt east to the Cascade Mountains, west to the stunning Pacific Ocean coastline, or north to Portland. We're a small city with unlimited things to do: Downtown Eugene is revitalizing; the Oregon Bach Festival and Eugene Symphony call the Hult Center for the Performing Arts home; you can float the Willamette River and hook a salmon after work in the shadow of downtown; a booming food and beverage economy, including topnotch local craft breweries and wineries in the surrounding countryside, is the foundation of a local restaurant scene; the University of Oregon brings arts, culture, and educational opportunities, as well as championship athletics (Go Ducks!); a nationally-recognized transit system helps you move around the city; and our Gold rating as a Walk- and Bicycle-Friendly Community ensures that safe travel options abound! Known as Track Town USA, the community annually plays host to numerous track and field events at historic Hayward Field, including the IAAF World Championships in 2022! The impact of track and field can be seen beyond the track, with abundant trails coursing through the south hills, along the Willamette River, and through hundreds of acres of city parks. To learn more about Eugene, visit Eugene Cascades and Coast.
The Organization
The City of Eugene has a Council-Manager form of government. In this form of government, the city council develops legislation and policies to direct the City. The city manager, hired by the city council, provides administrative direction to the organization, oversees City of Eugene personnel and operations, and carries out the city council's direction. The City of Eugene has over 1,500 employees and a $839 million total budget. The City of Eugene is a service-oriented and welcoming organization that provides services through six departments: Central Services, Fire and Emergency Medical Services, Police, Public Works, Planning and Development, and Library, Recreation and Cultural Services. The State of the City video shows how the city is meeting new challenges, learning from one another, building connections, and celebrating our city.
As an organization we are focusing on six Core Competencies for employees:
  • Trust & confidence – Making our intent and actions be transparent and honest while fostering healthy, inclusive relationships, actively listening and maintaining open communications, delivering on our promises, investing in other’s success, and engaging each other and the community
  • Creative work environment – Exploring meaningful new ideas and relationships to foster innovation and encourage collaboration and creativity. Challenging the standard method of doing business in a positive environment.
  • Now & later perspective – Looking beyond day to day challenges to better anticipate the future and adjust to change.
  • Respectful & inclusive work environment – Seeking out a wide range of voices and making each other feel respected and included.
  • Self-awareness & emotional intelligence – Learning to recognize and understand our own emotions and the emotions of others and recognizing our individual strengths and weakness to raise self-awareness so we can perform better.
  • Wellbeing - We take care of ourselves and each other.

Examples of Duties Performed - Duties may include but are not limited to the following

In addition to the full scope of duties of the Librarian Manager, which is the classification for this position, a description of position responsibilities may be found by following this Spark link to the duties involved with the Patron Services & Operations Manager.


Any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job. A typical way to obtain the knowledge and abilities would be:

Four years of increasing responsible professional library or analogous (such as non-profit or government) experience, including one year of supervisory experience.

Possession of a Master of Library Science Degree from an American Library Association accredited college or university strongly preferred. Other relevant combinations of education and experience will be considered.


Possession of, or ability to obtain, and maintain a valid Oregon Driver’s License.

Generating Secure Apply Link

Source : Indded