New job Human Resources Assistant (ER/LR) in Oregon | 2021
Human Resources Assistant (ER/LR)
Company : US Department of Veterans Affairs
Salary : $35,265 - $56,790 a year
Location : Oregon
The Veterans Health Administration (VHA) has adopted the HR Modernization and Shared Services Implementation, which is a new model of organizing and consolidating essential Human Resource (HR) functions and services to the VISN level. This streamlined and focused approach moves VHA forward in its continuum of providing comprehensive, compassionate, and coordinated care to Veterans.
Duties include, but are not limited to the following:
- Controls and responds to incoming and outgoing correspondence: determining priority, establishing suspense dates, referring to a supervisor or appropriate coworker, and following up to ensure suspense dates are met.
- Screens questions or complaints from employees and union inquiries by determining the nature and scope of the problem.
- Provides information and assistance to employees and supervisors based on interpretation of regulations and rules.
- Provides face to face contact with internal and external customers.
- Provides administrative support to HR Specialist in the ER/LR and Performance Management section.
- Provides technical guidance, information, and assistance for a variety of Employee Relations programs such as disciplinary actions, grievances, appeals, complaints, and drug testing.
- Provides administrative support by responding to questions, complaints, problems or situations, and providing explanations of HR policy in Employee and Labor Relations.
- Assists HR Specialists on special projects by gathering and organizing data, identifying issues and discrepancies, formatting material, and recommending improvements and solutions.
- Develops presentations, reports and analyses, as needed.
- The employee assembles evidence files and obtains information from relevant sources necessary for the HR Specialist to determine appropriate guidance/advice to management.
- Prepares correspondence, reports, forms, and other documents required to complete actions.
- Assists the Specialist with the preparation of agency files for third-party appeals, including Merit Systems Protection Board appeals and Equal Employment Opportunity document requests and hearing files.
- Maintains and updates a variety of computerized databases, maintains statistical data necessary to comply with the reporting requirements of the Network/VACO, records and gathers data and prepares reports.
- Responds to inquiries on procedures for disciplinary actions, grievances, and appeals concerning timeliness, documentation, and signature requirements.
- Screens questions or complaints to accurately determine the nature or scope of the problem, resolving issues that can be satisfied by an explanation of HR policies.
- Guides supervisors to the appropriate HR Specialist for advice regarding compliance with bargaining unit agreements.
- The incumbent prepares and maintains records on all actions associated with Employee and Labor Relations.
- The incumbent processes requests for assigned specialty areas that require knowledge of forms, authorities, action codes, regulatory authorities or additional pay systems, and employee categories (e.g., General Schedule, Federal Wage System, Senior Executive Service, Title 38, Hybrid Title 38, or other similar categories).
- Codes actions in HR Smart.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday 8:00a.m - 4:30p.m PST
Compressed/Flexible: Yes, may be available
Virtual: This is NOT a virtual position.
Position Description/PD#: Human Resources Assistant (ER/LR)/PD99978A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Occasional travel - You may be expected to travel for this position.
Job family (Series)
0203 Human Resources Assistance
- Human Resources Specialists
- Specialists, Human Resources
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/29/2021.
You may qualify based on your experience and/or education as described below:
To qualify for GS-05:
- Specialized Experience GS-05: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Specialized experience may include, applying basic principles and practices of the HR specialization(s) sufficient to: Prepare files and training materials efficiently and effectively; prepare official correspondence with a high degree of grammatical and technical accuracy; communicate factual and procedural information clearly, orally and in writing, gather and analyze basic facts and draw conclusions OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed four (4) years above high school. OR,
- Combination: Applicants may also combine education and experience to qualify at this level. To qualify based on a combination of specialized experience and education, you must have a combination of specialized experience and education as described above, such that the percentage of required experience plus the percentage of required education equals 100%.
To qualify for GS-06:
- Specialized Experience GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: experience gained working in an office setting where the duties may involve, obtain missing data from HR files or the appropriate office; assisting employees in preparing paperwork involving ER/LR issues; reviewing finished forms for completeness and adequacy; contacting individual employees or supervisors by telephone to resolve questions; providing information on ER/LR issues, processes and/or procedures.
- Education: THERE IS NO EDUCATION SUBSTITUTE AT THIS GRADE LEVEL.
- Specialized Experience GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: assists in the development and implementation of ER/LR policies, procedures, and methods, for identifying and protecting information, personnel, property, facilities, operations, and materials; Controls and responds to incoming and outgoing correspondence: determining priority, establishing suspense dates as required, referring to a supervisor or appropriate coworker, and following up to ensure suspense dates are met; responds to a variety of inquiries regarding ER/LR policy and procedures; provides administrative support by responding to questions, complaints, problems or situations, and providing explanations of HR policy in Employee and Labor Relations; responds to inquiries on procedures for disciplinary actions, grievances, and appeals concerning timeliness, documentation, and signature requirements; and screens questions or complaints to accurately determine the nature or scope of the problem, resolving issues that can be satisfied by an explanation of HR policies.
- Education: THERE IS NO EDUCATION SUBSTITUTE AT THIS GRADE LEVEL.
You will be rated on the following Competencies for this position:
- Employee Benefits
- Employee Relations
- Labor Relations
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily performed while sitting, although some work may require periods of standing.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Please note there is no education substitution for the GS-06 or the GS-07 grades levels.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
- Cover Letter
- Other (1)
- Other (2)
- Other (3)
- Performance Appraisal
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
VA uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.gov.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
U.S. citizens, nationals or those who owe allegiance to the U.S.
Clarification from the agency
ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.