New job Customer Service Representative / Visual Communications Specialist in Cleveland, OH 44114 | 2021
Customer Service Representative / Visual Communications Specialist
Company : FASTSIGNS® OF DOWNTOWN CLEVELAND, OH
Salary : Details not provided
Full Description
JOB DESCRIPTION
Position also known as: Visual Communications Specialist
Are you a highly motivated and professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are looking for a rewarding career in sales, not just another job, then come join our team as a Customer Service Representative (CSR)!
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for all sales activities within the FASTSIGNS center and will serve as the first point of contact for email,telephone customers and occasionally, walk-in customers. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
Are you a highly motivated and professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are looking for a rewarding career in sales, not just another job, then come join our team as a Customer Service Representative (CSR)!
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for all sales activities within the FASTSIGNS center and will serve as the first point of contact for email,telephone customers and occasionally, walk-in customers. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
RESPONSIBILITIES
- Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
- Follows up on new leads and referrals resulting from telephone, marketing, and email activity
- Demonstrates the ability to carry on a business conversation with customers
- Prepares estimates and establishes/maintains estimate follow-up procedures
- Communicates with customers on order status and changes in the production schedule
- Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
- Identifies and resolves customer satisfaction issues
- Establishes and maintains effective team relationships with all support departments
- Follows all company policies, procedures, and business ethics codes
QUALIFICATIONS
- 2 years post secondary education
- Experience in retail or inside sales with excellent customer service
- Proven record of consistently hitting/exceeding sales targets or quotas
- Experience resolving customer satisfaction issues
- Experience working under pressure with multiple tasks/projects
- Proficient computer and internet skills, including Microsoft Office suite
- Strong verbal and written communication skills
- Basic math skills
- Strong organizational and time management skills
BENEFITS
- Eligible for Medical and Dental Plan ( co pay) after 90 days
- Paid Long Term Disability Insurance after 90 days
- Eligible for Monthly Team Bonus after 90 days
- Paid Holidays
- 1 Week Paid vacation after 1 year of Service
- Parking in private lot
Posted
March 12, 2021
Employment Type
Full-time
Compensation
Depends upon Skills and Experience
Company
FASTSIGNS
Location
2102 St. Clair Ave
Cleveland, OH 44114
US
Cleveland, OH 44114
US
GENERATING SECURE APPLY LINK
Source : Indded