New job Constituent Relations Assistant I in Alaska | 2021

Constituent Relations Assistant I

Company : State of Alaska
Salary : $21.60 an hour

Full Description

This position provides support in the Constituent Relations (CR) Unit of the Office of the Governor, with a primary focus on processing mail, general office support, filing, document management, assisting with constituent relations' communications, backup staffing for the Governor's Juneau reception desk, and other miscellaneous administrative duties. This is an entry-level position.

Example of Duties

  • Assisting with data entry in the correspondence tracking system.
  • Use of various constituent databases and Microsoft Software Suite.
  • Providing assistance with constituent inquiries and requests.
  • Reception desk duties, including answering phone calls, receiving visitors, assisting the public, transferring callers to the appropriate staff person or agency for assistance.
  • Light filing and document management.
  • Assist CR Coordinator/Director with special projects and miscellaneous tasks.

Knowledge, Skills, and Abilities
The successful candidate for this position must have:

  • General knowledge of office procedures, organization, and filing systems.
  • Working knowledge of correct business practices, correspondence, and typing formats, including the proper use of English grammar, composition, spelling, and punctuation.
  • Knowledge of office equipment including scanners, copiers, fax machines, printers, and Windows PC Microsoft applications, including Word, Excel, Outlook, and Access.
  • Good organizational skills and the ability to prioritize and manage multiple concurrent and overlapping tasks.
  • A courteous and professional demeanor; customer service experience is preferred.
  • Ability to adapt and function independently and cooperatively in a professional, fast- paced working environment.
  • Discretion and independent judgment in evaluating information and understanding the ramifications of actions taken. Ability to maintain confidential information.
  • Ability to perform research tasks.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to work independently and as part of an upbeat group.

Minimum Qualifications

High school diploma or equivalent

Additional Required Information

Cover Letter

A cover letter is required for this position. The cover letter should highlight your knowledge, skills, abilities and experience as they pertain to the responsibilities listed in the job description above. Please attach the cover letter to your application before submitting it online, or if unable to attach to your application, email it to the email address listed below. The cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. Your cover letter will be used as a writing example.

All offers of employment at the Office of the Governor are contingent upon results of a background check.


The Office of the Governor complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 465-3897 in Juneau or (907) 465-3514 (TTY). The Office of the Governor is an equal opportunity employer.

Contact Information

Angela Hull
Director of Correspondence and Constituent Relations
Public Records Specialist
Office of Governor Mike Dunleavy

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Eleven paid holidays a year
  • Gym discounts at participating fitness providers in multiple locations throughout the state.

See for additional information

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Source : Indded