New job VETERANS ASSISTANCE COUNSELOR 1/2 in Bossier City, LA

VETERANS ASSISTANCE COUNSELOR 1/2

Company : State of Louisiana
Salary : Details not provided

Summary of Job

The incumbent will conduct personal interviews and counsel veterans as well as their dependents regarding entitlement under state and federal laws.

Full Description

Supplemental Information


The Louisiana Department of Veterans Affairs is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.

The mission of the Louisiana Veterans Homes is to primarily serve the Veterans' population of Louisiana through the provision of medical, restorative, and rehabilitative services in an atmosphere of respect and compassion. The primary objective of home is to provide quality nursing care to eligible veterans with the ultimate goal of returning the veterans to the highest possible levels of physical and mental capacity.

The Veterans Assistance Counselor (VAC) 1/2 will serve the veterans of their assigned parish. The incumbent will conduct personal interviews and counsel veterans as well as their dependents regarding entitlement under state and federal laws. The VAC will assist veterans and their dependents in completing a variety of forms, gathering supporting documentary information, and monitor the processing of claims to a justifiable conclusion.

This position is located in Bossier City, Louisiana.

To qualify for this position, you must be an honorably discharged veteran of the United States Armed Forces. Please attach a copy of your DD 214 Member 4 copy to this job posting.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a Veterans Assistance Counselor 1 or 2 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

Testing Information
Applicants must have Civil Service test scores for 8100-Professional Level Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.

Applicants without current test scores can apply to take the test here.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers (Download PDF reader) (Download PDF reader) (Download PDF reader), and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.

(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at https://jobs.civilservice.louisiana.gov/).

DISQUALIFICATION:
While we encourage all interested applicants to apply, please be aware that there are various reasons that your application may be disqualified from consideration including, but not limited, to:

  • Failure to fully complete the education and work experience sections of the application; (Please note for the education section that the semester area refers to the # of credit HOURS and not the # of semesters you completed)

  • Submission of a resume and/or SF-10 application in lieu of the online application. Information on the resume will not substitute and must also be included on the actual job application in order to be considered.

  • Failure to list complete license information (if applicable to the job position).

  • Failure to submit an equivalency evaluation statement for an international degree by the closing of this announcement.

For further information about this vacancy contact:
Cassandra Bell-Atkins
LDVA/Northwest LA War Veterans Home
3130 Arthur Ray Teague Parkway
Bossier City, LA 71112
[email protected]

Qualifications

MINIMUM QUALIFICATIONS:
A baccalaureate degree.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
NECESSARY SPECIAL REQUIREMENTS:
Must be honorably discharged veteran of the United States Armed Forces. Service must have been on an active full time basis.

NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:
To counsel veterans and their dependents in obtaining health, employment, educational, and fiscal benefits.

Level of Work:
Entry.

Supervision Received:
Close from a Veterans Assistance Counselor Supervisor, or Veterans Assistance Regional Manager.

Supervision Exercised:
May have direct-line supervision over clerical employees.

Location of Work:
Department of Veterans Affairs, parish offices.

Job Distinctions:
Differs from Veterans Assistance Counselor 2 by the level of work performed and by the supervision received.

Examples of Work

Serves as an office manager trainee in a parish office counseling veterans concerning their legal benefits under state and federal laws. May assist higher ranking officers in conducting programs.

Functions in a public relations capacity in a parish for the Department of Veterans Affairs.

Assists veterans and their dependents in completing a variety of forms to actuate their benefits.

Reviews benefit claims when processed to ensure compliance with rules and regulations.

Provides assistance to veterans such as admissions to U. S. Department of Veterans Affairs Hospitals, correction of military records, or securing proper care for physically or mentally disabled veterans.

Operates itinerant office in other parishes as required.



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