POLICE DEPARTMENT TRAFFIC DIVISION LOOKING FOR QUALIFIED
POLICE SERVICES OFFICER
Our elite law enforcement agency is looking for a qualified POLICE SERVICES OFFICER. This is an exciting and rewarding career opportunity for a non-sworn professional in our Buena Park Police Department. The Police Services Officer position has rotating support service assignments within our Community Relations, Detective Bureau, and Traffic Divisions. Current opening is in the Traffic Division. With state-of-the-art facilities and a community-oriented proactive approach on crime, the Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective law enforcement work? Become a part of our community team! APPLY TODAY!
GENERAL PURPOSE
Under general supervision, performs a variety of field level technical support, community relations, crime prevention, and recordkeeping activities concerning police department operations; maintains records pertaining to business and residential alarms; and does related work as required. Must be able to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed.
DISTINGUISHING CHARACTERISTICS
The Police Services Officer interacts with the public when receiving complaints, taking reports, crime prevention programs, and responding to basic questions or requests for police services. The Police Services Officer is expected to provide accurate procedural information or to seek assistance from a supervisor and other sworn or non-sworn personnel to answer more significant public relations complaints or policy questions. The Police Services Officer requires less specialized knowledge of public safety laws and local ordinances, and skill in the operation of assigned duty equipment, as compared with other sworn and non-sworn classifications.
ESSENTIAL FUNCTIONS
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.
1. Provides assistance to the public, primarily in the field and occasionally at the front desk; provides general policy and procedural information concerning police department operations and record keeping procedures.
2. Directs and responds to more detailed inquiries to sworn or non-sworn personnel.
3. Asks standard questions to complete initial and basic police crime reports such as incident reports, stolen or lost vehicles and property reports, injury and non-injury traffic reports, court appearances, and missing person reports.
4. Writes or dictates traffic collision reports; completes other types of routine reports.
5. Patrols city streets and issues parking citations given violations; explains Vehicle Code and Municipal Code and applicable ordinances to the public; arranges for vehicles to be towed.
6. Coordinates crime prevention activities such as Neighborhood Watch programs, Open House, Citizen Academy, and attends functions as local schools.
7. May assist in directing traffic and performing Crossing Guard functions.
8. Provides office support to other clerical and technical personnel; takes fingerprints; completes and files criminal complaints.
9. Presents court and warrant packages for the Deputy District Attorney for filing purposes; acts as a liaison between the Police Department and the court in providing declarations, police reports, discovery motions, and related documents; tracks and reports upon the status of warrants and cases.
10. Copies and issues authorized public records.
11. Researches and provides basic information required by staff or other law enforcement agencies; completes weekly statistics.
QUALIFICATIONS GUIDELINES
Knowledge of:
California Vehicle Code, Penal Code, and the Municipal Code; department regulations and operating procedures; relevant requirements of the California Privacy Act governing the release of public records; departmental recordkeeping practices; proper English grammar, spelling, and punctuation in completing and reviewing basic police reports; proper radio codes and transmission procedures; effective customer service techniques.
Ability to:
Complete traffic collision reports, routine police reports, and issue non-moving citations in a logical and coherent manner; remain calm when obtaining crime information or receiving complaints from irate or emotionally distressed persons; use proper radio transmission procedures; operate computer equipment and applicable software programs to access, enter and retrieve police records information; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, other law enforcement agencies, and the general public.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, the employee is constantly required to sit, and occasionally to stand and walk. The employee must be able to talk and hear. The employee must be able to use hands to finger, handle, feel or operate computer hardware and standard office equipment; and reach with hands and arms above and below shoulder level. The employee occasionally lifts and carries records and documents weighing less than 20 pounds.
Specific vision abilities required by this class include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; use math and mathematical reasoning; establish priorities and work on multiple assignments and projects concurrently; and interact appropriately with law enforcement personnel, general public, and others in the course of work.
WORK ENVIRONMENT
These positions perform office and field work. When assigned to the office setting, the noise levels are typically quiet, at or below 85 decibels levels. When in the field, employees are assigned to a police vehicle and are subject to variable weather conditions and traffic.
MANDATORY INFORMATIONAL MEETING VIA ZOOM - TENTATIVE - MARCH 24, 2021
ORAL INTERVIEWS TENTATIVELY SCHEDULED FOR WEEK OF APRIL 12, 2021
Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application.
All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner.
The City of Buena Park is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.
The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.