New job IT Liaison in Austin, TX | 2021

The Project Manager III (IT Liaison) position reports to the Child Care Regulation (CCR) Director of Policy and Program Operations and is responsible for CCR IT projects. The project manager manages all projects for CCR related to automation systems and activities, including projects related to federal and state mandated changes. The project manager plans, tracks, coordinates and leads projects for changes to CLASS, CLASSMate, CCR’s Public Provider system, and the CCR Texas Child Care Search website. The project manager is responsible for writing Project Concept Proposals (PCP) and business case templates to identify, explain, and justify complex application changes. The project manager participates in requirements, design, and testing sessions with IT and is the lead for reviewing and approving requirements, design, and testing documents. The project manager is responsible for identifying and receiving input from other stakeholders and must work with external stakeholders for systems that interface with CLASS. The project manager also identifies and tracks defects, develops reports using Oracle SQL, and performs data analysis.

The position regularly works with IT staff and the CCR management team to identify and resolve issues. The position works under limited direction with extensive latitude for the exercise of initiative and independent judgment to define and analyze requirements for CCR technology. The position assists in developing legislative initiatives or Legislative Appropriation Requests needed to enhance, update and maintain all technology CCR depends upon to carry out its critical missions. The position must be able to work independently, analyze complex problems, develop effective solutions, and use discretionary judgment. The position provides important information and makes decisions related to project scope, timelines, CCR policies, and strategies.

Essential Job Functions:

Oversees activities for IT projects for CCR by identifying, analyzing, prioritizing, managing and making decisions on multiple projects concurrently. 25%

Provides input, direction and decisions for functional requirements to the technology resources based on advanced analysis of CCR policy and practice and CCL staff input. 15%

- Oversees assignments to staff who participate in IT projects regardless of direct reporting authority. - Directs assignments to staff for collection, organization, analysis, and preparation of materials needed for project implementation and success and reviews and approves their work products. 10%

Responsible for reporting CCR priorities, project status, and any anticipated risks to executive level staff. Must use independent judgment to identify concerns before agency and/or clients/providers are negatively impacted. 10%

Develops queries and runs report to conduct data analysis pertaining to IT activities 10%

Participate in the development and implementation of change management for CCR, including communication and sponsorship activities 10%

Develop, collaborate with and coordinate training activities; assist with training course design and development reviews 10%

Responsible for researching, writing, editing and disseminating CCR policy and/or procedures as it relates to IT changes. 5%

Performs other duties as assigned and as required to maintain unit operations. 5%

Knowledge Skills Abilities:
Knowledge of CCL policies, procedures and applicable laws and regulations.
Knowledge of and skill using the CLASS system.
Knowledge of and skill in performing analysis of IT applications and reviewing requirements and design documents.
Skill using computer applications.
Skill in establishing and maintaining effective working relationships, both internally and externally.
Skill in effective verbal and written communication.
Skill in leading and supervising the work of others and managing teams.
Skill in solving problems and making informed decisions.
Skill in facilitating group meetings to arrive at solutions.
Skill in organizing and managing time and multiple responsibilities.
Skill in data analysis.
Ability to develop and run SQL queries.
Ability to identify problems and develop solutions.
Ability to perform well in a team environment.
Ability to prioritize work and meet deadlines.
Ability to make sound decisions under pressure and to work independently with minimal supervision.
Ability to work with diverse populations.
Ability to attend work on a regular and predictable schedule in accordance with agency leave policy.

Registration or Licensure Requirements:
None

Initial Selection Criteria:
Bachelor's degree from an accredited college or university.
Complete and well-written application.
Three years full-time experience in supervision, management, leading projects where a wide range of demands were involved, or work as a policy/data analyst interpreting complex written materials and analyzing work problems with an administrative aspect.

Additional Information:
Requisition ID: 473177

MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.